Refund policy

  1. Return & Cancellation Policy

    Order Cancellations

    • Orders may be canceled before they have been processed or shipped and are subject to a 20% cancellation fee.

    • Once an order has been processed, shipped, or fulfilled, it CANNOT be canceled.

    Returns & Exchanges

    • All sales are final. We do not accept returns or exchanges for reasons such as buyer's remorse, ordering the wrong item, or compatibility issues.

    • Returns or replacements are only accepted within 14 days of delivery if:

      • You received the wrong item, or

      • The item has a manufacturing defect. Meaning it is our factory issue

    To qualify, the item must be in its original condition and you must contact us within 14 days of receiving your order. We may request photos or other information to verify the issue before approving a return or replacement. A refund will ONLY be given once that item has been shipped back to us, and has been inspected by our STAFF, then a refund will be issued.

    RONIXMODS reserves the right to deny any return that does not meet the above requirements.

  2. Shipping Policy

    By placing an order with RONIXMODS, you acknowledge and agree to the following Shipping Policy.

    Shipping Times

    All estimated shipping and delivery timeframes are listed exclusively on our Current Shipping Times page. Any estimated delivery date provided by a shipping carrier is only an estimate and is not guaranteed.

    Shipping Delays

    RONIXMODS is not responsible for shipping delays caused by circumstances outside of our control, including but not limited to:

    • Weather conditions
    • Customs inspections or clearance delays
    • Carrier delays or service interruptions
    • Lost or misrouted packages by the shipping carrier
    • Holidays
    • High order volume
    • Processing delays from suppliers or manufacturers
    • Any force majeure event

    Shipping delays do not qualify an order for cancellation, return, refund, chargeback, or compensation.

    Order Cancellations

    Orders cannot be canceled due to shipping delays, carrier delays, customs delays, or any delivery-related issue once an order has entered processing or has been shipped.

    Lost or Delayed Shipments

    Once a package has been accepted by the shipping carrier, delivery becomes the responsibility of the carrier. If your shipment is delayed, you must allow the carrier reasonable time to complete delivery. RONIXMODS will assist in filing carrier claims when applicable but does not guarantee carrier resolution or delivery dates.

    Incorrect Shipping Information

    Customers are solely responsible for providing a complete and accurate shipping address. RONIXMODS is not responsible for orders shipped to an incorrect address provided by the customer. Any costs associated with reshipping an order are the customer's responsibility.

BY PLACING AN ORDER ON RONIXMODS.US YOU ACCEPT ALL OF THESE TERMS, CONDITIONS, AND POLICIES, AND ARE SUBJECT TO THE TEXT ABOVE REGARDING YOUR ORDER.